Home Why choose us Printer Service Faults FAQ Printer Supplies Contact Us

SALES - SERVICE - SUPPLIES    

01293 537827

Quickstream Ltd T/A Digital Office Solutions,

Unit 5 Hyders Farm,

Bonnetts Lane,

Crawwley,

RH11 0NY

Tel. 01293 537827


Fax. 01293 614906


Director JM Waters

Redgistered in England Reg No 04193475

Reg Office Bank Buildings, The Hight Street Cranleigh, GU6 8BB


Vat Reg No. 858 1773 84                               DOS

We sell and maintain equipment in the following areas:-


  • Arundel,
  • Billingshurst,
  • Brighton,
  • Crawley, Horley and Gatwick,
  • Caterham,
  • Cheam,
  • Chipstead,
  • Crawley,
  • Charlwood,
  • Copthorne,
  • Cowfold,
  • Cranleigh,
  • Dorking,
  • East Grinstead,
  • Edenbridge,
  • Ewell,
  • Epsom,
  • Forest Row,
  • Godstone,
  • Haywards Heath,
  • Horley,
  • Horsham,
  • Hove,
  • Leatherhead,
  • Lingfield,
  • Oxted,
  • Partridge Green,
  • Purley
  • Redhill,
  • Reigate,
  • Sutton,
  • Worthing

Callout

£15.00

On site per half hour

£35.00

Workshop

£45.00

All pricing excludes VAT

Operating hours

Monday - Friday

9.00am - 5.30pm

Introductory discount voucher!







gift_voucher.pdf

Your local independent office equipment supplier!

Policies Returns


Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@dos-crawley.co.uk.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@dos-crawley.co.uk and send your item to: Unit 5 Hyders Farm Crawley GB RH11 0NY.

Shipping

To return your product, you should mail your product to: Unit 5 Hyders Farm, Bonnetts Lane, Crawley GB RH11 0NY. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £25, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.